TERMENI ȘI CONDIȚII
OVERVIEW
This website is operated by ALIMTEX LTD. Throughout the site, the terms “we”, “us” and “our” refer to ALIMTEX LTD. ALIMTEX LTD offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
These Terms shall be governed by and construed following the laws of England and any disputes will be decided only by the English courts.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - VAT
All prices on the website include VAT and reflect the current rate. Our VAT registration number is 293456669.
SECTION 4 - CHANGES TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - DELIVERY TIMEFRAME
We aim to deliver your orders promptly. Products will typically be delivered within 2-4 working days. However, subscribers may enjoy even faster delivery times, receiving their orders within 1-2 working days.
SECTION 6 - PAYMENT METHODS AND ACCURACY OF BILLING AND ACCOUNT INFORMATION
For your convenience and security, we accept exclusively online payments through various secure payment gateways. Rest assured that your payment information will be handled with the utmost care and confidentiality. We reserve the right to refuse any order and may limit or cancel quantities purchased per person, household, or order at our discretion. This includes orders placed under the same customer account, credit card, or billing/shipping address. If changes are made or an order is canceled, we'll attempt to notify you using the provided contact information. Additionally, we reserve the right to restrict orders that appear to be placed by dealers, resellers, or distributors. By using our platform, you agree to provide accurate purchase and account information and to promptly update it as necessary for smooth transactions and communication
SECTION 7 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. (SECTION 13) We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 8 - PERSONAL LIFTING AND ORDER PICKUP
We understand that convenience is key, which is why we offer personal lifting services. However, for security reasons, we do not display the pickup location on our platform. If you require assistance with personal lifting or need to know the pickup location, please reach out to our customer support team for further assistance.
SECTION 9 - SUBSCRIPTIONS
Subscribing to our platform comes with exclusive perks beyond discounts. Subscribers enjoy faster delivery times, access to special promotions, and personalized recommendations tailored to their preferences.
SECTION 10 - DISCOUNT POLICY
We offer discounts to enhance your shopping experience. However, please note the following: Subscription discount: Not cumulative with other discounts. User discount: Not cumulative with other discounts. Discounted products: Not cumulative with subscription or user discounts.
SECTION 11 - SPECIAL PROMOTIONS
As a subscriber, you'll have access to exclusive promotions and offers tailored just for you. While these promotions may be visible to all users, they are reserved for our valued subscribers.
SECTION 12 - ESTIMATED DELIVERY TIME
We strive to deliver your orders promptly. The estimated delivery time depends on your subscription status: For subscribers: Your order will be delivered within a maximum of 36 hours after placing the order. For non-subscribers: Your order will be delivered within 72 hours after placing the order. Please note that delivery times may vary depending on factors such as location and product availability.
SECTION 13 - REFUND POLICY
We have a 14-day return policy, which means you have 14 days from receipt of items to request a return. To be eligible for a return, your items must be in the same condition in which you received them and in their original packaging. To start a return, you can contact us by email at contact@alimtex.co.uk, tell us your order number and the items you want to return, then we'll take care of the rest. We'll send you a return label and instructions on how and where to send the parcel. The responsibility for the return and packaging of the product lies with the customer. If at the customer's request the order is cancelled before it is shipped, a 5% fee of the paid amount will be applied. Refunds are only given for the value of the products, not for shipping.
SECTION 14 - DAMAGE AND PROBLEMS
Please inspect your order upon receipt and contact us within 24 hours of delivery if the item is damaged, missing a product or if you have received the wrong item so that we can assess the problem and resolve it. We will either issue an immediate refund or replace the item for you. We reserve the right to ask for photos or other evidence proving product damage or problems. Complaints received later than 24 hours after delivery will not be considered.
SECTION 15 - EXCEPTIONS/NON-RETURNABLE ITEMS
Certain types of items cannot be returned, such as perishable goods, or customised products (such as special orders or personalised items). Please contact us if you have any questions or concerns about your specific item.
SECTION 16 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 17 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 18 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 19 - PERSONAL INFORMATION AND PRIVACY
We take your privacy seriously and are committed to protecting your personal information. Your data will be handled in accordance with our Privacy Policy. By using our platform and purchasing products, you agree to abide by these Terms and Conditions. We reserve the right to amend or update these Terms at any time without prior notice. Please review these Terms regularly for any changes. If you have any questions or concerns, feel free to contact us.
SECTION 20 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 21 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 22 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Alimtex LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 23 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Alimtex LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 24 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 25 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 26 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 27 - GOVERNING LAW
These Terms shall be governed by and construed following the laws of the United Kingdom, and any disputes will be decided only by the United Kingdom courts.
SECTION 28 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 29 - SUPPLY OF ALCOHOL
The purchase of alcohol by a minor is illegal and represents an offence. We operate a Challenge 25 age verification policy. Please only place an order for alcohol if you have valid identification available. We reserve the right to refuse delivery of alcohol to anyone who cannot prove they meet the minimum drinking age of 18. The forms of accepted identification are valid Passports, Driving Licenses and proof-of-age cards containing the PASS hologram. It is illegal to deliver alcohol to someone drunk. We reserve the right to refuse delivery of alcohol to any person who is, or appears drunk, or under the influence of drugs. If you need help, please visit www.drinkaware.co.uk .
SECTION 30 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@alimtex.co.uk